Welcome to City Dogs. By enrolling your dog in our services, you agree to abide by the following Terms and Conditions.

 

Enrollment Requirements

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• All puppies are eligible for daycare no less than two weeks after their final round of vaccinations.

• All dogs must be spayed or neutered when their condition comes problematic, or at an otherwise agreed time.

• Dogs must be up to date on vaccinations, including:

  • Canine distemper, parvovirus, adenovirus (Nobivac DHP/DHPPi/Vanguard +5) usually a three yearly booster (except one year after their puppy vaccinations).

  • Canine/Kennel Cough (Nobivac KC/Vanguard CC/etc.). A yearly booster.

  • Leptospirosis (While not compulsory, some vets may recommend it). A yearly booster.

• A current vaccination record must be provided before attending daycare.

• Owners must complete and sign all required forms before their dog’s first visit.

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Health and Safety

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• Dogs must be in good health and free of contagious illnesses.

• Any signs of illness (diarrhea, vomiting, coughing, etc.) must be reported, and the dog must be kept at home until cleared by a vet.

• Dogs must be on a flea and tick prevention program.

• We reserve the right to refuse any dog that appears to be sick, aggressive, or otherwise unsuitable for daycare.

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Behavior and Socialization

 

• Dogs must be non-aggressive and well-socialized with other dogs and humans.

• Owners must disclose any past aggressive behavior or incidents.

• If a dog shows aggressive or disruptive behavior, we may require additional training or disallow future attendance.

 

Liability and Indemnification

 

• Owners acknowledge that there are inherent risks in group dog settings, including but not limited to minor injuries such as cuts or scratches.

• City Dogs is not solely responsible for injuries, illnesses, or damages caused by other dogs during daycare.

 

Fees and Payment

 

• Payment is due in advance or at the time of service.

• No refunds will be issued for missed days, but you can contact us to make a cancelation at no cost.

• Late pickup fees may apply if a dog is not collected within the agreed timeframe.

 

Emergency Care

 

• In case of an emergency, we will attempt to contact the owner or emergency contact.

• If immediate veterinary care is needed, we will take the dog to the nearest vet [Crofton Downs].

• Owners are responsible for all veterinary costs incurred during their dog’s stay, unless otherwise stated.

 

Personal Items

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• We are not responsible for lost or damaged personal items, including collars, leashes, or toys.

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Media Release

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• By signing this agreement, owners consent to their dog being photographed or recorded for promotional purposes.

 

Termination of Services

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• We reserve the right to terminate services at any time - given an adequate review process - if a dog poses a risk to staff or other dogs.

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